To focus on Service Users.
To provide personal care and support in a ways which have positive outcomes for our Clients and promote their active participation.
To ensure we are fit for our purpose.
To examine our operations constantly through a self-audit to ensure that we are successfully achieving our stated aims and purposes.
To work for the comprehensive welfare of our Clients.
To provide for each Client a package of care that contributes to his/her overall personal and healthcare needs and preferences.
To co-operate with other services and professionals to help to maximise each Client's independence and to ensure as fully as possible the Client's maximum participation in the community
To meet assessed needs. Before we provide services, we ensure that a potential Client needs and preferences are thoroughly assessed.
To ensure that the care we provide meets the assessed needs of each Client, and the needs are reassessed as frequently as necessary.
To ensure that the care and support provided have the flexibility to respond to changing needs or requirements.
To provide quality services.